Business ID: 1772890-3

Orikedonkatu 22B,

20380 Turku, Finland

+358 44 978 4206

info@nordicwear.fi

Contact Person:

Heidi Mäkelä

Turku

+358 44 978 4206

office.design@nordicwear.fi

Name of the Register

Customer Register of Nordic Wear Online Store

Purpose of the Register

Nordic Wear is committed to protecting your privacy whenever you use our services. We safeguard the personal data of our users in accordance with the EU Directive on the protection of individuals regarding the processing of personal data and the free movement of such data, as well as applicable local legislation.

The primary purpose of collecting personal data is to maintain the customer register for Nordic Wear’s online store.

Information regarding purchases and the use of Nordic Wear services is stored in the customer register. This data is used to manage customer relationships and ensure the best user experience, including:

• Identifying customers via customer number
• Product delivery and notifying customers of changes in delivery times
• Sales and marketing communications
• Responding to inquiries and sending customer notifications
• Customer relationship management and service analysis
• Statistical purposes

Personal data is treated confidentially and is not disclosed to third parties.

Contents of the Register

The register may contain the following information:

• Basic customer information: name, contact details (billing and delivery addresses, phone numbers, email addresses), language, and professional role or position within the organization

• Account-related information: login credentials for Nordic Wear digital services, orders made as a registered customer, communications related to the customer relationship, correspondence, complaints, actions taken based on complaints, feedback, warranty, and invoicing information

Data Protection

Data is protected using industry-standard technical measures. Any non-digital materials containing personal data are stored in secure premises with restricted access.

Only selected employees of the company with authorized access rights granted by the data controller may access personal data.

Right to Inspect and Correct

Registered individuals have the right, under the Personal Data Act, to inspect the personal data stored about them. Requests for inspection must be submitted in writing and signed, or can alternatively be made in person with the data controller.